I would like to commend the staff at your Portage Michigan service center. The staff was outstanding in their service and quality of repair. Deb was fantastic in her front office service. She always displays pride in her job and a commitment to pleasing the customer. I also would like to recognize Chase Cagney. He worked hard to ensure the work was done well and that I was satisfied with the results. His professionalism and courteous attitude displays a fantastic "customer first attitude" that I have experienced every time I have visited your business. Way to go Autobody USA!!
I just picked up my car this afternoon after having the bumper repaired and painted at Autobody in Sturgis MI. The service was outstanding, working with Eric wasa breeze, he and Linda both are very professional. The car is beautiful, looks like new. Also having the availability of a car to drive is a big plus. We have used your company before and were not disapointed. Thanks for a great experience.
Senior Branch Office Administrator
164 W Chicago Rd
Sturgis, MI 49091
I recently had my escape there for service and I can’t tell you how happy I was that the inside of my car was SO clean! And the repairs looked awesome. Also I got my car about 4 days early, what a great surprise!!
Thanks again, you guys are great!
Director of Banquets
Radisson Plaza Hotel and Suites
100 West Michigan Avenue
Kalamazoo, MI 49007
I just want to take a minute and tell you what an amazing staff you have at your Stadium Drive location. I went down for an estimate and was talked to through the whole thing. The people out back took the time to fix my door right there so I could open it from the accident. I did not expect that. It was not easy crawling through passenger side. Lol There was so much more damage than the adjuster could see. Angelo called and emailed me every step of the way explaining the delay and what exactly what was wrong with the car. Angelo went way beyond what was expected to make sure my car was perfect when I got it. He didn’t like the way my wheel looked when delivered so made sure I had a better one. The mechanics out back kept finding things and fixing them properly to assure that my vehicle was safe. Some places I’ve seen are not that thorough. I’ve been in the car business for 15 years. Just shooting Chris Griffith an email warning her that my car was coming, she took the time to assure me they would do a great job and she was right. I work for Harold Zeigler and pay the bills for him. (including to you) ;0). I will refer everyone I come in contact with about your business and the great people that work for you. You are lucky employer.
Accounts Payable Administrator
Harold Zeigler Inc. Kalamazoo
I just wanted to let you know that this was the second time I needed my 2007 BMW repaired by Autobody USA Westside. My experience was again excellent. Everyone I dealt with was very professional. My co-workers were quite impressed with the daily text messages I received on my phone updating me with the progress of my car. I will be sure to refer my friends and acquaintances to your shop.
Gabriel E. Pedraza, MD
Director, Adult Critical Care Service, Blood Conservation Service and Vascular Access Specialty Team
601 John Street
Kalamazoo, MI 49007
I am more than satisfied!
Innovation Auto Customer
Usual great job!
Lyn Reed Agency
State Farm Customer
“Angelo was thorough from the start. Great follow up and communication!
Auto Owners customer
"Great to do business with great people who were very helpful.“
My BMW looks great, I was pleasantly surprised that you detailed the vehicle. When I got back from Washington last night the car was sitting in our parking lot and even in the dim light you could see how good the car looked. When I noticed the inside I was even more thankful.
Kit Snyder, CCE
Consumers Credit Union
“Thank you for the great job on my car.“
“I was recently a customer of your Sturgis shop. Eric was the person who took care of me the most. I just wanted to let you know that he was professional and courteous. He responded to all my questions well and seemed to be knowledgeable and willing to assist me in any way possible. He went the extra mile in talking to the adjuster about a headlight problem I had and was able to get me fixed up without any extra cost to me."
"The service was great. The quick turn around time was also great. I did not have to go long without my car. Eric represented your company well and should be considered an asset to your business.“
Detective/Sergeant Luis Rosado
Sturgis Police Department
Hi Justin. Sorry about the delay getting in touch with you about the work done on our car...we were on vacation for two weeks and then I had a couple business trips to complete. At any rate I want to thank you and the team of auto body repair professionals for the outstanding work you did on our 2008 Honda. The car truly looks as good as brand new. Having had car repairs for the past 45 years I think I am a good judge of quality workmanship and my sense is that careful attention to detail has brought the fit and finish back to original. The paint work is superb...blending without even a hint of refinishing panels. Finally, it was a nice treat to have our clean car (inside and out) ready to go in our garage upon returning from our traveling.
Again, we appreciate the good work that you and your colleagues are committed to and won't hesitate to recommend Autobody USA on South Shaver to our friends and colleagues.
Alan Hovestadt, Professor of Counseling Psychology and Past President, American Association for Marriage and Family Therapy
Just wanted to tell you how much my husband and I appreciated the great service
that we received at the Coldwater shop. Both Ron and Dylan were very courteous, and
knowledgeable. They were very business like, but also kind.
The car seems to be fixed very well, looking as good as new. Also, Ron offered some
excellent advice that I didn't know we needed.
Thanks for the great buisness in Coldwater. Rick and Marcia Wilcox